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Super Petr

CV для печати, обновлено 27/12/2017
Уровень оплаты
5 000 USD
52 года 27.06.1971
At one point in my life I've decided to dedicate my career to hospitality industry. After few "trial runs" I found that my talents fully bloom when I am working with people. And so I work in HR! Today hospitality is my passion, my life, my career.

Описание опыта работы

  • 03.2009 — по настоящее время

    HR Manager (Управление персоналом)

    Korstor Hotel (Гостиницы и Рестораны)

    Managed operation of an HR department of a 4-star hotel. 153 rooms to choose from, free Wi-Fi and panoramic views of San Martos. There are several restaurants and bars.

    Выполненные задачи / KPI

    • Managed the regular and individual assessment of the personnel
    • Developed several systems of training that has resulted in reducing of turnover of staff (2-3 trainig programs a month; annual turnover below 8%)
    • Managed the HR Department (5 heads) - HR generalists (2) - Rceruiter - Trainer - C&B specialist
    • Managed probation and New Employee Orientation processes for newly hired employees
    • Searched for candidates for positions of middle and Top level, asessed fitness for a role and selected those who fit the best (3-5 hires per month)
  • 02.2005 — 02.2009

    HR director (Управление бизнес единицей)

    Mansoon Group (Гостиницы и Рестораны)

    Organized and Directed HR department of hospitality and gaming company (2 hotels, 3 casinos)

    Выполненные задачи / KPI

    • Consulted and advisied senior management on HR issues - Organizational structure and Headcount planning - Executive recruitment, hiring and deployment - Employee evaluation and development - Expatriate employment / Relocation - Labor disputes
    • Re-structured and managed HR department (5 employees): HR generalist (3); Trainer; Recruiter;
    • Directed HR aspects of initiatives of the Group in Russia, in particular: - Development of grading and C&B structure - Setting up employee services business group, including HRM automation - Initial staffing of projects - Budgeting of payroll and other HR related expenses - Employment termination upon project completion
    • Established and managed administrative and operational support group (3 employees)
  • 04.2004 — 10.2004

    HR Generalist (Управление персоналом)

    The Ritz-Carlton (Гостиницы и Рестораны)

    * Internship during study

    Выполненные задачи / KPI

    • Support salary administration and performance managements processes (annual and ad-hoc compensation process and practices, performance appraisal tracking, salary adjustments, promotions, spot awards payments/tracking)
    • Maintained and updated HR related data to ensure accurate employee records, reporting and compliance
    • Supported internal and external recruitment processes as well as other activities that underpin successful recruiting (e.g. new hire activation)
  • 05.2003 — 09.2003

    Recruiter (Рекрутмент)

    Savoy (Гостиницы и Рестораны)

    * Summer internship

    Выполненные задачи / KPI

    • Coordinated all on boarding requirements as required including, background and drug screening, start/end dates, security protocol and other specific requirements.
    • Mantained company booth ath the HoReCa Carers 2003 career fair
    • Sourced and screened candidates for positions for all hotel functions
  • 02.2002 — 11.2002

    Front desk specialist (Front-desk в гостинице)

    The Ritz-Carlton (Продажи | Дистрибьюция | ВЭД)

    * internship

    Выполненные задачи / KPI

    • Performed front desk/receptionist duties, includuing: - Making reservations for guests. - Checking guests in and out of their rooms. - Taking payments. - General handling of money. - Calling and answering any general questions pertaining to reservations or the hotel.
  • 05.1998 — 12.2000

    HR department manager (Управление персоналом)

    Hotel Central (Гостиницы и Рестораны)

    Выполненные задачи / KPI

    • Recruitment of all new hires for both the hotel and restaurant
    • Administration of all workers’ compensation claims
    • New employee orientation
    • Submitted weekly payroll records for a staff of approximately 140
    • Attended unemployment hearings
    • Ran background checks and called the courts to verify information
  • 10.1996 — 04.1998

    Manager of a recruitment department (sales, retail) (Рекрутмент)

    Megapolis (Кадровые услуги)

    Выполненные задачи / KPI

    • Implemented recruitment plans for clents to maintain involvement in the ultimate hiring goals.
    • Successfully managed a team of 3 recruiters
    • Supported clients by assisting with attrition strategies
    • Interviewed and Tested applicants to evaluate their qualifications for their roles
  • 03.1995 — 09.1996

    Supervisor (Продажи)

    Bear Trading (Продажи | Дистрибьюция | ВЭД)

    Выполненные задачи / KPI

    • Communicated with customers face to face and on the phone and dealt with customer issues, concerns and complaints courteously, sympathetically and efficiently.
    • Placed stock orders
    • Processed plumbing and heating product orders and enquiries
    • Supervised team of 5 sales representatives
  • 09.1993 — 02.1995

    Sales representative (Продажи)

    Bear Trading (Продажи | Дистрибьюция | ВЭД)

    Выполненные задачи / KPI

    • Liaised with drivers to determine delivery schedules.
    • Processed customer orders and enquiries
    • Took ownership of customer complaints and issues and resolved problems effectively and efficiently
  • Управление персоналом  
  • Управление бизнес единицей  
  • Продажи  
  • Рекрутмент  
  • Front-desk в гостинице  
  • Обслуживание клиентов  
  • Организация/участие в выставках и промо мероприятиях  
  • Управление предприятием  
  • Снабжение и Закупки  
  • Транспорт и Логистика  


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